Reviews from our customers
Pureza has the best quality product and is a must go to for flooring. The service has been excellent and our floors are gorgeous.
Sarah Ansari H.
Having a fantastic product is where it starts with PurezaWood. James spent a lot of time with us, helping us make good decisions. He asked good questions and really listened to us. He even recommended an installer that all our other contractors were in awe of! We received maximum value from PurezaWood.
I walked into Purezawood one day, drawn by their stellar online reviews, and I must say, the experience exceeded my expectations. From the moment I stepped in, I was warmly greeted by Daniel and Alyssa, who provided exceptional assistance throughout my visit.Although I had limited knowledge about wood floors at the time, Daniel graciously took the time to enlighten me about what sets Purezawood apart as a leader in the industry. His genuine passion for his craft and the flooring he sells was evident in his detailed explanations. To further aid my decision-making process, he generously allowed me to take several samples home to envision how they would complement my space.After a few trips back and forth, I finally made my choice, and I couldn't be more thrilled with the outcome. When the floors were delivered, the scent of fresh oak permeated my home, creating an inviting and natural ambiance. And once the installation was complete, I was truly awestruck by the phenomenal appearance of the floors. They have truly transformed my living space into a captivating haven. I am absolutely delighted with my decision, and am very satisfied.
Executive summary:We are EXTREMELY happy with our experience ordering hardwood flooring from PurezaWood. James Pureza (the owner) is a class act and I would order again from them in a heartbeat. Below is a more detailed account of our experience.More detail:We shopped around at local stores for engineered hardwood and decided to compare quality and price with PurezaWood before making any final decisions. I had stumbled on the PurezaWood website while researching different options for engineered hardwood as they have quite a few useful educational articles, for example, about the wood used in the top wear layer and what to look for in the underlying plywood. Boy am I glad we did. We were quickly on the phone with James Pureza (the owner) who initially walked us through the overall process and what to expect, starting with sending us some samples in the mail. The samples cost $50 which was quite reasonable given the number that he sent us (upwards of 10 pieces) and ultimately the cost was deducted from our order. Great start.James is super approachable and knowledgeable. After receiving the samples, we touched base about specific options that we were interested in - everything seems fully customizable and he provided some opinions about what might work best in our house. He is in no way pushy and was just trying to help, in fact, he steered us away from a somewhat more expensive option of having all boards be exactly the same length because the distribution in size is rather tight and his advice was spot on based on the final result.The quality of the PurezaWood samples James sent us is an order of magnitude better than ANY of the other engineered hardwood we had seen in person, received samples of, or seen advertised in brochures. We opted for a 6 mm wear layer (the top layer of real wood) which is at least 50% thicker than the apparently standard 3-4 mm. The plywood underneath is also extremely well-defined and obviously much higher quality than the other samples we had looked at. James is a straight shooter and he was also right about the price - it is of order 50% cheaper than everything we had seen in person. Needless to say, we bit the bullet and ordered about $30k worth to cover our entire house (to be glued down on a concrete slab foundation).Ordering and shipping were painless. At first we were quoted a few months lead time for manufacturing, which would have been fine, but James was able to track down (unprompted) enough of the exact product on hand in his warehouse and shipped it within a week or two - what service! Our floor installer was also a straight shooter and told us right away this is a quality product; he would not have minced words if it was not.James followed up by phone a couple months after install to make sure we are happy, and YES we are. I don't usually write reviews but this company is really great to work with and James is such a class act that I wanted to do this as a small token of our appreciation. Hopefully this review is helpful to others who are considering hardwood flooring suppliers. I would order from PurezaWood again in a heartbeat. Thanks James.-Chris and Morgan
Pureza wood is the frenchest of oaks and provides a gorgeous finish in our new home. Thanks James
I can't speak highly enough of PureAZWood and their exceptional team! From the onset, James assisted us with our purchase, showcasing not just product knowledge but also a genuine passion for ensuring we got the perfect fit for our home. His patience and expertise made the buying process smooth and informative.Then came John, the magician behind the installation. His craftsmanship and attention to detail truly brought the floor to life. Working with him was an absolute delight; he made sure everything was seamless and pristine.The floor itself? Simply put, it's a masterpiece. Every step feels luxurious, and the quality is palpable. It has undoubtedly transformed our space, becoming a conversation piece for every visitor.In a world where genuine customer service and top-notch quality can sometimes be hard to come by, PureAZWood stands out as a shining example. James and John, thank you for your outstanding work and for making this experience truly memorable.Highly recommend to anyone considering a flooring upgrade! They're the best in the business.
Daniel and James were both great to work with. They were easy to get a hold of and prompt with responding to questions. They went above and beyond when I requested finishing pieces for stairs and vents. They were able to secure me what I needed within 24 hours. They have continued to follow up through installation and been available for installation support.The hardwood flooring itself is beautiful and seems to be great quality. Everyone that has come to see our home has complimented our floors. The workers have also stated they believe it’s a great color and quality engineered hardwood.We are VERY happy with our Pureza floors and definitely would recommend to anyone on the hunt!
Purezawood has outstanding customer service and quality of engineered flooring you can find. I was considering hardwood floors but after receiving samples and showing them to my contractor we decided on purezawood because of its quality, durability and aesthetic. I worked with Daniel and he was extremely helpful, always available and honest. I would highly recommend to anyone who is considering redoing their floors.
Had my home remodeled and my wife and I are very happy working with James and his team. The floors are beautiful and is a much higher quality product than what you can find at your local stores.
These are the best floors you can buy. After spending weeks looking at big box stores and at supposed “high end” brands like Appalachian or Mirage, I could not find anything that looked nice without excessive cost. I stumbled across PurezaWood, and the second I walked into the showroom I knew I had found my floors. The difference is noticeable the minute you look at it. I was then extremely impressed after spending 2 hours there, in which the salesperson and the owner, James, showed me pictures, videos and samples of their floors vs. others. I am particularly impressed by how James really stands behind his product and offers unparalleled customer service. I have been able to call/text him to discuss anything at any time, and he even brought samples from the warehouse to my condo so I could choose between colors seeing it live in the space. He helped me coordinate delivery of the floors by organizing a quick call between the installer and the delivery driver. This kind of personal touch makes the experience so much more enjoyable and lower stress. People who know high quality floors instantly comment on the unparalleled quality of this engineered hardwood. I know I will never have to look elsewhere for hardwood floors again in the future - PurezaWood will always be my choice.
The finish of the floors are unmatched. The flooring is very durable. The customer service and warranty is the best out of all the companies i have seen. The owner of the company is involved and very supportive. I am very happy with Purezawood and will recommend them to anyone that is looking for an elegant floor with superior durability.
Beautiful product. Great company to work with. Very accommodating and honest. I love these floors!! Amazing Quality
We had a great experience dealing with James. Great quality and customer service! Love how our floors turned out. We even got contact info for an installer that did a wonderful job!
We researched a lot of the the local stores and suppliers and nothing comes close to their quality! ! The floors have been installed for 2 years now and I am still amazed of the craftsmanship! We bought the 7.5” wide and love the look of our French oak planks. Highly recommend!
We absolutely love our new hardwood floors! They are exactly what we were looking for in color and quality.
It’s not common these days to work with people that genuinely take pride and care in their craftsmanship and product. James and his team are the epitome of what you want in your corner when making a forever decision for your home. Professional, kind, respectful, ethical and most importantly just wonderful people. Thank you a million times for everything! I love my floors!!
We used Pureza Wood Floors throughout our modern farmhouse project located in the San Francisco Bay Area. At the outset of our project, we know the floors would be a key focal point of the interior. We found Pureza Wood online and decided to order samples to see how they compared to the numerous others we accumulated from local hardwood stores. We were pleasantly surprised at the quality of the construction and finish. The pricing was very competitive to other European Oak we considered with the added benefit of being French Oak. We ended up going with a clear matte finish to highlight the character of the floors and also had Pureza make our stair treads and risers. Despite some hiccups due to COVID, the floors turned out beautifully. The wood and finish is stunning and frankly even better than we expected. Pureza Wood is a family run business and it shows - James and his team are an absolute pleasure to deal with. I highly recommend Pureza Wood to anyone looking for bespoke French Oak flooring at a fair price. You will not be disappointed!
We could not be happier with the final product in our new construction home. We are so happy that we chose Pureza for our engineered hardwood!
James was not only wonderful to work with but his product is first class and elevated the look and feel of our house to new dimensions!
I have been in the wood flooring industry for 30 years. Nearly all manufacturers have cheapened their product but not their prices. This product is of the highest quality! In a time where the quality of nearly everything has fallen off, or corners are cut to make more money and the quality goes down, rest assured that this company CARES about EVERY customer. My experience was one on one customer service from start to finish. I can not wait for the opportunity to use this company again and again.
My experience with Pureza wood was phenomenal. James is so attentive to all our needs for the right flooring for our project. There are many that claim they have premium product, but Pureza is the best. Even our installers said they had never seen such high quality wood and finish in all their projects. I have been and will keep recommending Pureza Wood to everyone.
Our experience with PurezaWood was fantastic! James offers superior customer service. After seeing similar products at the Mart, I was happy to find PurezaWood offering a great product at a great value. Our flooring was installed two years ago and it still looks new. The European White Oak used by Pureza is superior quality and their factory finish has stood up to Chicago winters, three kids and a dog. Living in Chicago, I also felt good about supporting a local, family-owned small business. Highly recommend!
Product quality is second to none. Experience that James and his team delivers is exceptional! Very attentive and knowledgeable.
Bought a new condo downtown and an interior designer recommended PurezaWood. I am so glad she did because the quality of their material was so much better than the other ones I have seen. I am glad I was able to buy luxury flooring at an affordable price!
Great company, and friendly staff. Reasonable price for a great product. I'll defiantly recommend them to my friends and family
Yanko Tanev I.