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Reviews from our customers

Rebecca M.Rebecca M. ★★★★★ So happy with our new floors from PurezaWood. They are absolutely stunning and make our house look so wonderful! We get so many compliments and couldn’t have asked for more!Jessica V.Jessica V. ★★★★★ After bringing home over 50 samples in recent months, it was evident that Purezawood surpassed all others in quality. The noticeable weight of their samples, in contrast to those from larger retail chains, spoke volumes about their commitment to quality in their flooring products. Their use of superior plywood engineering in the construction of their wood floors impressed me, as did the elegant appearance of the wide plank design. An added advantage was their offering of genuine French oak, which was unmistakably superior. My friends and family are now eager to choose Purezawood for their flooring needs when the opportunity arises!vito R.vito R. ★★★★★ I was searching for high-quality wide plank flooring and found it challenging to find options that met my standards. The engineered wood options at major retailers were often too thin and didn't offer the quality I was looking for. Purezawood was a game-changer, providing thicker wood options with superior finishes. Their pricing was competitive, and their flooring exceeded the quality of those found in the merchandise mart downtown. My wife and I are thrilled with our floors, particularly the look of their French oak. We consistently receive compliments on them!James G.James G. ★★★★★ Great product. The wood flooring is unreal quality wise . Service is also top notch!!Agnes K.Agnes K. ★★★★★ Love the quality of the product. It was delivered right on schedule. The owner was also really helpful in picking the right size for our herringbone design in the foyer.Anne R.Anne R. ★★★★★ I started working with Pureza a few years ago in my search for quality wood floor solutions for my clients. They knocked it out of the park with a recent installation for my client in Wicker Park last year. The project was also featured in Dwell this month!James is a passionate pro, and myself and my client never felt like there was any doubt that we were getting quality, as well as learning so many interesting details about the process they follow. They made our process feel personal, professional, and caring. Can't wait to partner on more in the near future!Stacey C.Stacey C. ★★★★★ For those of you with discerning design taste or perhaps unsure of what flooringcompany you’d like to purchase from, I hope that this review provides you with the necessary information to make a sound decision.The word “discerning” essentially sums up my job as an architectural designer. It’s something that I practice everyday and I enjoy it very much.When choosing a Pureza floor, only the finest materials are sourced for the hardwood floors. The wear layers of white oak oak are sourced from France. The core layers are made of premium Baltic birch plywood. Having the options of a custom finish which includes stain color, wood texture, sheen, grading and edge style, along with options for wear layer thickness, board widths, board lengths, type of cut (rift and quartered vs plain sawn) is a Designer’s Dream. You will definitely find the perfect Pureza floor for your needs. The price point is by far the best in the high quality wood flooring industry. Not only is the quality superb, have you had an opportunity to visit a showroom or receive a floor sample? The tangible floor sample is “drool worthy” or “swoon worthy!” Take your pick of either phrase please.James and his entire team are consummate professionals. They worked with me for a little over a year and a half before I made a decision. Each call, they communicated with me as though it was my first time calling. How many companies do you know of who would still make time for you after 1.5 years if you haven’t purchased anything? They were so gracious with their product knowledge and willing to address any concerns or answer any questions I had along the way. Due to my profession, I was already an informed customer. Thanks to James’ flooring industry acumen, I have edified my understanding of the entire flooring selection and installation process. I believe this insight has greatly benefitted me and will serve me and my clients very well.Charles Eames once said “the details are not the details, they make the design.”There is no bigger design “detail” metaphorically or literally speaking than a beautiful and well constructed floor. Although it may be sophisticatedly understated, it is the one essential design element that anchors the rest of your design. When chosen properly, a beautiful floor allows the other design elements in your space to shine.If a wood floor could be an heirloom piece, a Pureza floor would have such a designation. I have installed Pureza flooring in my own home. I can attest to its exceptional quality and the marvelous and luxurious beauty that these floors exude. It has truly been transformative. My hope is that not only will the beauty and quality of having a Pureza wood floor benefit me and my clients but you as well. Choose wisely. I sure did.Response from the ownerThank you Stacey for the thoughtful feedback and trusting PurezaWood with your home. You have been a pleasure to work with. We are really proud of our quality and customer service. It’s amazing to work with someone who has experience with many flooring brands and chose Purezawood for their own home. It’s a honor. Please don’t hesitate to reach out to us if you ever need anything. C C.C C. ★★★★★ James from PurezaWood was so helpful and knowledgeable. Superb product, quality & service from James of PurezaWood.Thank you for everything.Response from the ownerThank you for your great feedback. WE do our best to educate everyone on flooring and help them make wise decisions. Marius M.Marius M. ★★★★★ Best service, best price.We got our French white oak floor couple years ago for our investment properties. Everyone love it,, it was so easy to sell. We went back and we got floors for our own place again.Great price and quality combo. Highly recommend.Response from the ownerIt was so great to see you again! Glad that you were happy with your past purchases and looking forward to working with you again with your new place! Jeff E.Jeff E. ★★★★★ We just installed 1,700 sq ft of Purezawood on our main floor. The product and customer support are amazing. It’s a very high quality product that comes in at a reasonable price point. I highly recommend Purezawood.Response from the ownerJeff, I can't thank you enough for you hiring us. We are very happy that you finished your project 5 stars and you can always call us whenever you need anything! Thank you! pravash gaming R.pravash gaming R. ★★★★★ Chirag S.Chirag S. ★★★★★ Wonderful floors and product. Owner - James - was wonderful to work with. Attentive and follows up!Response from the ownerI want to thank you Chirag for trusting us with your family's home. We are always one phone call away if you ever need anything. Sarah Ansari H.Sarah Ansari H. ★★★★★ Pureza has the best quality product and is a must go to for flooring. The service has been excellent and our floors are gorgeous.Response from the ownerThank you for trusting us and hiring us for your custom home. It is one of our favorites. Please don't ever hesitate to reach out to us if you ever need anything! pinchu C.pinchu C. ★★★★★ Larry MLarry M ★★★★★ Having a fantastic product is where it starts with PurezaWood. James spent a lot of time with us, helping us make good decisions. He asked good questions and really listened to us. He even recommended an installer that all our other contractors were in awe of! We received maximum value from PurezaWood.Response from the ownerI am so happy you hired us for your custom home. I remember the first phone call when you inquired and to travel across state to see our showroom showed us how much you cared about your home and the flooring materials you invest in. Sarah S.Sarah S. ★★★★★ I walked into Purezawood one day, drawn by their stellar online reviews, and I must say, the experience exceeded my expectations. From the moment I stepped in, I was warmly greeted by Daniel and Alyssa, who provided exceptional assistance throughout my visit.Although I had limited knowledge about wood floors at the time, Daniel graciously took the time to enlighten me about what sets Purezawood apart as a leader in the industry. His genuine passion for his craft and the flooring he sells was evident in his detailed explanations. To further aid my decision-making process, he generously allowed me to take several samples home to envision how they would complement my space.After a few trips back and forth, I finally made my choice, and I couldn't be more thrilled with the outcome. When the floors were delivered, the scent of fresh oak permeated my home, creating an inviting and natural ambiance. And once the installation was complete, I was truly awestruck by the phenomenal appearance of the floors. They have truly transformed my living space into a captivating haven. I am absolutely delighted with my decision, and am very satisfied.Chris B.Chris B. ★★★★★ Executive summary:We are EXTREMELY happy with our experience ordering hardwood flooring from PurezaWood. James Pureza (the owner) is a class act and I would order again from them in a heartbeat. Below is a more detailed account of our experience.More detail:We shopped around at local stores for engineered hardwood and decided to compare quality and price with PurezaWood before making any final decisions. I had stumbled on the PurezaWood website while researching different options for engineered hardwood as they have quite a few useful educational articles, for example, about the wood used in the top wear layer and what to look for in the underlying plywood. Boy am I glad we did. We were quickly on the phone with James Pureza (the owner) who initially walked us through the overall process and what to expect, starting with sending us some samples in the mail. The samples cost $50 which was quite reasonable given the number that he sent us (upwards of 10 pieces) and ultimately the cost was deducted from our order. Great start.James is super approachable and knowledgeable. After receiving the samples, we touched base about specific options that we were interested in - everything seems fully customizable and he provided some opinions about what might work best in our house. He is in no way pushy and was just trying to help, in fact, he steered us away from a somewhat more expensive option of having all boards be exactly the same length because the distribution in size is rather tight and his advice was spot on based on the final result.The quality of the PurezaWood samples James sent us is an order of magnitude better than ANY of the other engineered hardwood we had seen in person, received samples of, or seen advertised in brochures. We opted for a 6 mm wear layer (the top layer of real wood) which is at least 50% thicker than the apparently standard 3-4 mm. The plywood underneath is also extremely well-defined and obviously much higher quality than the other samples we had looked at. James is a straight shooter and he was also right about the price - it is of order 50% cheaper than everything we had seen in person. Needless to say, we bit the bullet and ordered about $30k worth to cover our entire house (to be glued down on a concrete slab foundation).Ordering and shipping were painless. At first we were quoted a few months lead time for manufacturing, which would have been fine, but James was able to track down (unprompted) enough of the exact product on hand in his warehouse and shipped it within a week or two - what service! Our floor installer was also a straight shooter and told us right away this is a quality product; he would not have minced words if it was not.James followed up by phone a couple months after install to make sure we are happy, and YES we are. I don't usually write reviews but this company is really great to work with and James is such a class act that I wanted to do this as a small token of our appreciation. Hopefully this review is helpful to others who are considering hardwood flooring suppliers. I would order from PurezaWood again in a heartbeat. Thanks James.-Chris and MorganResponse from the ownerThank you Chris and Morgan! We are so happy that you trusted us with your home. We are always here when you need us! Nicholas V.Nicholas V. ★★★★★ Pureza wood is the frenchest of oaks and provides a gorgeous finish in our new home. Thanks JamesNate P.Nate P. ★★★★★ I can't speak highly enough of PureAZWood and their exceptional team! From the onset, James assisted us with our purchase, showcasing not just product knowledge but also a genuine passion for ensuring we got the perfect fit for our home. His patience and expertise made the buying process smooth and informative.Then came John, the magician behind the installation. His craftsmanship and attention to detail truly brought the floor to life. Working with him was an absolute delight; he made sure everything was seamless and pristine.The floor itself? Simply put, it's a masterpiece. Every step feels luxurious, and the quality is palpable. It has undoubtedly transformed our space, becoming a conversation piece for every visitor.In a world where genuine customer service and top-notch quality can sometimes be hard to come by, PureAZWood stands out as a shining example. James and John, thank you for your outstanding work and for making this experience truly memorable.Highly recommend to anyone considering a flooring upgrade! They're the best in the business.Pappas F.Pappas F. ★★★★★ Daniel and James were both great to work with. They were easy to get a hold of and prompt with responding to questions. They went above and beyond when I requested finishing pieces for stairs and vents. They were able to secure me what I needed within 24 hours. They have continued to follow up through installation and been available for installation support.The hardwood flooring itself is beautiful and seems to be great quality. Everyone that has come to see our home has complimented our floors. The workers have also stated they believe it’s a great color and quality engineered hardwood.We are VERY happy with our Pureza floors and definitely would recommend to anyone on the hunt!Response from the ownerThank you so much for the great feedback! Congrats on your beautiful custom home! cyun417cyun417 ★★★★★ Purezawood has outstanding customer service and quality of engineered flooring you can find. I was considering hardwood floors but after receiving samples and showing them to my contractor we decided on purezawood because of its quality, durability and aesthetic. I worked with Daniel and he was extremely helpful, always available and honest. I would highly recommend to anyone who is considering redoing their floors.Justin R.Justin R. ★★★★★ Had my home remodeled and my wife and I are very happy working with James and his team. The floors are beautiful and is a much higher quality product than what you can find at your local stores.Adam K.Adam K. ★★★★★ These are the best floors you can buy. After spending weeks looking at big box stores and at supposed “high end” brands like Appalachian or Mirage, I could not find anything that looked nice without excessive cost. I stumbled across PurezaWood, and the second I walked into the showroom I knew I had found my floors. The difference is noticeable the minute you look at it. I was then extremely impressed after spending 2 hours there, in which the salesperson and the owner, James, showed me pictures, videos and samples of their floors vs. others. I am particularly impressed by how James really stands behind his product and offers unparalleled customer service. I have been able to call/text him to discuss anything at any time, and he even brought samples from the warehouse to my condo so I could choose between colors seeing it live in the space. He helped me coordinate delivery of the floors by organizing a quick call between the installer and the delivery driver. This kind of personal touch makes the experience so much more enjoyable and lower stress. People who know high quality floors instantly comment on the unparalleled quality of this engineered hardwood. I know I will never have to look elsewhere for hardwood floors again in the future - PurezaWood will always be my choice.william P.william P. ★★★★★ The finish of the floors are unmatched. The flooring is very durable. The customer service and warranty is the best out of all the companies i have seen. The owner of the company is involved and very supportive. I am very happy with Purezawood and will recommend them to anyone that is looking for an elegant floor with superior durability.Mary C.Mary C. ★★★★★ Beautiful product. Great company to work with. Very accommodating and honest. I love these floors!! Amazing QualityKasia G.Kasia G. ★★★★★ We had a great experience dealing with James. Great quality and customer service! Love how our floors turned out. We even got contact info for an installer that did a wonderful job!Jordan A.Jordan A. ★★★★★ We researched a lot of the the local stores and suppliers and nothing comes close to their quality! ! The floors have been installed for 2 years now and I am still amazed of the craftsmanship! We bought the 7.5” wide and love the look of our French oak planks. Highly recommend!Brian O.Brian O. ★★★★★ We absolutely love our new hardwood floors! They are exactly what we were looking for in color and quality.Michael D.Michael D. ★★★★★ Paul K.Paul K. ★★★★★ It’s not common these days to work with people that genuinely take pride and care in their craftsmanship and product. James and his team are the epitome of what you want in your corner when making a forever decision for your home. Professional, kind, respectful, ethical and most importantly just wonderful people. Thank you a million times for everything! I love my floors!!Amar M.Amar M. ★★★★★ We used Pureza Wood Floors throughout our modern farmhouse project located in the San Francisco Bay Area. At the outset of our project, we know the floors would be a key focal point of the interior. We found Pureza Wood online and decided to order samples to see how they compared to the numerous others we accumulated from local hardwood stores. We were pleasantly surprised at the quality of the construction and finish. The pricing was very competitive to other European Oak we considered with the added benefit of being French Oak. We ended up going with a clear matte finish to highlight the character of the floors and also had Pureza make our stair treads and risers. Despite some hiccups due to COVID, the floors turned out beautifully. The wood and finish is stunning and frankly even better than we expected. Pureza Wood is a family run business and it shows - James and his team are an absolute pleasure to deal with. I highly recommend Pureza Wood to anyone looking for bespoke French Oak flooring at a fair price. You will not be disappointed!Nisha P.Nisha P. ★★★★★ We could not be happier with the final product in our new construction home. We are so happy that we chose Pureza for our engineered hardwood!Franz K.Franz K. ★★★★★ James was not only wonderful to work with but his product is first class and elevated the look and feel of our house to new dimensions!Radical E.Radical E. ★★★★★ Chris A.Chris A. ★★★★★ I have been in the wood flooring industry for 30 years. Nearly all manufacturers have cheapened their product but not their prices. This product is of the highest quality! In a time where the quality of nearly everything has fallen off, or corners are cut to make more money and the quality goes down, rest assured that this company CARES about EVERY customer. My experience was one on one customer service from start to finish. I can not wait for the opportunity to use this company again and again.Manisha P.Manisha P. ★★★★★ My experience with Pureza wood was phenomenal. James is so attentive to all our needs for the right flooring for our project. There are many that claim they have premium product, but Pureza is the best. Even our installers said they had never seen such high quality wood and finish in all their projects. I have been and will keep recommending Pureza Wood to everyone.Paula T.Paula T. ★★★★★ Our experience with PurezaWood was fantastic! James offers superior customer service. After seeing similar products at the Mart, I was happy to find PurezaWood offering a great product at a great value. Our flooring was installed two years ago and it still looks new. The European White Oak used by Pureza is superior quality and their factory finish has stood up to Chicago winters, three kids and a dog. Living in Chicago, I also felt good about supporting a local, family-owned small business. Highly recommend!LinSimonDesign, L.LinSimonDesign, L. ★★★★★ I highly recommend Purezawood for anyone that is in the market for new hardwood floors. Their French Oak floors are the highest quality that come in a wide variety of finishes and you can also choose a custom finish. The owner James is very knowledgeable and provided excellent service from the start to end of the project.Response from the ownerThank you so much for sharing your experience and everyone loves the images of your home! It was an amazing design. Jeff M.Jeff M. ★★★★★ Our flooring is beautiful and we couldn't be happier. I would equate our experience with the PurezaWood team to that of a bespoke suit fitting. James paid careful attention to our concerns and expectations and brought plenty of stain and finish options to match our project. We would highly recommend PurezaWood if you are interested in the best french white oak on the market. You'll be surprised how affordable luxury engineered flooring is.Karen G.Karen G. ★★★★★ I found PurezaWood on Instagram and I am so glad I did! After completing a full house renovation, I feel the floors are the most beautiful part. Everyone who comes over comments on them. On top of that, their quality is unmatched and I loved supporting a small family business. Wins all around! Thank you to James and the team at PurezaWood.Cindy L.Cindy L. ★★★★★ Thank you PurezaWood for making our dream home look so beautiful! The floors are amazing with the highest quality! Avoid the box stores because you WILL NOT find the quality that you get from PurezaWood! HIGHLY RECOMMEND!!Alex M.Alex M. ★★★★★ When I first started looking at different oak flooring options for my first full gut renovation I honestly did not know where to start. I talked to several different builders in the area and most recommended the same big box names everyone buys from for standard American Oak. After connecting with James at Purerza and touring their facilities it became clear I found the flooring product that I will use on all my builds.Theervice you receive and quality of floorisng is in its own league.Beware that once you go Pureza you won't be able to settle for anything less!Donna Y.Donna Y. ★★★★★ PurezaWood sets a high bar for quality and customer service. We loved the wide oak planks the minute we set eyes on them in the showroom. Initially we were disappointed that our custom order in 2018 was significantly due to trade issues. It made us wonder how good are these floors anyway when we were pressed for time. Once the floors were installed, the custom color was so refreshing that I had a difficult time parting with them in the condo we outgrew. There were frustrating moments with humidity, which James patiently tried to assist with, but harsh Chicago winters also didn't help. When we had a couple of boards that needed to be replaced 2-3 years later, James went above and beyond to source a couple of pieces for me. He remembers his clients and values the relationships, and the custom hardwood is beautiful. It's also important to use a great installer to not compromise the integrity of the floors!Tango W.Tango W. ★★★★★ I have researched, visited many stores, and ordered numerous samples to find the “right” wood. After visiting PurezaWood and meeting James, I knew this was the place! The selection, wood quality is superior, unparalleled to others. James is very knowledgeable and treats each customer like family, striving to find the perfect wood.I’ve installed hardwood on a concrete slab in several rooms. The first room was not PurezaWood (not aware of PurezaWood at the time). I purchased a high quality wood and the floors were installed with the proper gaps uniformly around the perimeter. The floor looked nice after install, but after a year, due to thermal expansion (and those cold Chicago winters), a large gap developed…in the center…ugggh!After “finding” PurezaWood, James directed me to various options. I installed a beautiful, 9.5 inch French Oak hardwood in the next room. After ~1.5 years, the floor looks exactly the same, no movement, no fading, gorgeous! Lesson learned, when installing on a concrete slab, critical to obtain a very, very high quality product, ie PurezaWood, (“good” is not “good enough”).My PurezaWood floors look amazing!!! I am ordering wood for my 3rd room with James. Yes, I would highly recommend PurezaWood!Houston V.Houston V. ★★★★★ Bill L.Bill L. ★★★★★ Can’t say enough about James and Purezawood. James takes customer service to a new level. We did a new home construction wood floor. 1700 square feet of 7 1/2” wide Elmhurst and 200 square feet of herringbone.James was flexible and stored our flooring in his warehouse until we were ready for it. He even helped load our truck.The product is like no other on the market. Nothing even close. Have confidence working with Purezawood.Kyle K.Kyle K. ★★★★★ I absolutely love my floors! James and his team are true pros. Took the time to explain and educate me throughout the process to make sure I get the absolute best results. High quality, beautiful finish, and the value is unbeatable. Really. You are buying factory direct. No middleman. Wood is sourced from France. Thank you, James!Joseph M.Joseph M. ★★★★★ A 5 STAR EXPERIENCE WITH PUREZAWOOD!!!! THANK YOU JAMES!!!!I bought a house with a heated floor system and needed to find an engineered floor that could sustain the heat. My search linked me to PurezaWood and I immediately reached out to the company to learn more about their products. I talked to James on the phone and he was so helpful and knowledgeable. He explained the quality of the product from the overall manufacturing process, wood quality, bonding agents, thickness and stains and finishes used. In addition, I went in to PurezaWood's showroom with great samples and illustrations of products. James met me and helped me make an informed decision. He did not rush me and was patient as I was finalizing my purchase. The high expectations that James promoted for the product would prove to be true. After receiving it, I was thoroughly impressed. My installers were amazed at the quality of the product. Anyone that has seen the floor just comments how beautiful it is. I highly recommend PurezaWood for an engineered hardwood flooring installation. James and Cassie are running their business to the highest standards. Thank you!!!!! Joe Mjs_loader